CastingCrowdWhat is CastingCrowd?
CastingCrowd connects background actors with casting teams for TV, film and commercials.
Creating a profile and applying is free — a small commission applies only when you book paid work, and identity verification has a small one-off fee.
Identity verification is optional at sign-up and required for Studio Security Clearance — so you know who is arriving on set.
Your Data Security is Non-Negotiable
Traditional agencies manually store your passport and driving license screenshots, leaving you exposed to data breaches. CastingCrowd leverages instantaneous biometric verification so your physical identity documents are never saved or exposed on our servers.
The Old Way vs. The CastingCrowd Way
How identity verification should work in 2026 — and why the legacy approach puts artists at risk.
Column A
The Old Way
- Manual document uploads — passport and license screenshots stored on agency servers
- Vulnerable to server breaches (the 2023 Entertainment Partners incident exposed 471k artists and cost a $9.5M settlement)
- Photocopied ID held in shared drives, inboxes and spreadsheets
- No automated identity binding — documents can be reused or shared
Column B
The CastingCrowd Way
- Zero-storage biometric verification — your raw document photo is never saved
- Live facial matching instantly binds identity to your profile
- Fully automated, encrypted verification handled by Stripe Identity
- Verification result replaces the need to re-upload documents for every job
How Verification Works
Three steps. Under two minutes. Your documents never touch our database.
Scan
Quickly capture your government ID using your phone camera. The image is used only for this session — it is never saved to our servers.
Liveness Check
Take a brief 3D selfie to confirm real presence. Our liveness detection prevents spoofing with photos, masks or pre-recorded video.
Verified
Our biometric handshake instantly validates your profile without saving your raw document photo. A verification result replaces repeated physical ID checks.
Powered by Stripe Identity. The same bank-grade infrastructure trusted by global financial institutions — now protecting the people who make film and TV.
A registered, accountable company
CastingCrowd is operated by a real, registered UK company — not an anonymous website. Production companies and actors can verify our legal identity through official public registers at any time.
Registered Office
3rd Floor, 86-90 Paul Street
London, EC2A 4NE
England, United Kingdom
Identity
How identity verification works
Verification is a Stripe Identity liveness check that produces a verified result on an artist's profile. It is optional on sign-up and required for Studio Security Clearance.
- 01
Create a free profile
Performing artists, background actors and extras create a profile at no cost. A profile is usable for casting before any identity check is completed.
- 02
Start a biometric check
A verification session is created with Stripe Identity. The artist captures a government-issued photo ID and takes a short liveness selfie, which Stripe compares to confirm the person is physically present.
- 03
Result recorded on the profile
The verification outcome is written back to the artist's profile and shown as a verified badge. Raw ID images are held by the verification provider, not saved as profile data — retention details are set out below.
- 04
What prevents duplicate profiles
Each account email can hold one artist profile: the profile is saved against the signed-in email and can only be created or edited by the account that owns it. Agency and production accounts are reviewed by a person before they are activated. The platform does not claim automated biometric matching of one face across separate accounts.
- Verification provider
- Stripe Identity
- Check performed
- Government photo ID plus biometric liveness
Questions about deleted or expired verification data can be sent to privacy@castingcrowd.com. See also what data we store.
Data
What data we store and for how long
This table lists the records the platform holds about an artist account and how long each is kept.
Profile information
Until the artist deletes the profile or requests erasure.
Name, contact details, measurements, skills and photos that the artist enters or uploads.
Identity verification result
Two years from the verification date, then a 30-day grace period before the badge is hidden until renewal.
The pass/fail outcome and verification date recorded on the profile. Raw ID images are held by Stripe Identity.
Contracts and signatures
For the life of the agreement, then for the statutory accounting period (six years in the UK).
Signed contract text, signer name, timestamp and integrity hash, retained so both parties can evidence what was agreed.
Bookings and payments
Invoice, payslip and payment records are kept for the statutory accounting period (six years in the UK).
Booking records and transaction references processed by Stripe. Card and bank details are not stored by the platform.
Erasure requests
31-day grace period from the request, then permanent purge.
An account flagged for deletion leaves public and agent-facing surfaces immediately, then data is purged on a scheduled date.
Data we do not hold: raw passport or driving-licence images on our servers, card numbers, or bank account credentials. Full detail on legal basis and erasure rights is in our Privacy Policy.
Contracts & NDAs
How contracts and NDAs are signed
Production contracts, NDAs and agency agreements are signed digitally and sealed with a hash so the executed text can be proven unchanged.
Identity is checked before a signature is accepted
Contract signing is a signed-in action tied to the account that owns the contract and the artist email on the record. Signature steps can additionally require a one-time access code sent to the signer's email.
Tamper-evident record
Each signature stores the signer's name and email, a timestamp, the IP address and user agent at signing, and a SHA-256 seal computed over the contract content and signature details. If the stored text is altered afterwards, the seal no longer matches.
Integrity can be re-verified
The stored integrity check recomputes the seal on demand, so a signed contract can be evidenced as unchanged rather than relying on a screenshot.
Audit trail
Signing events (sent, viewed, signed, voided, countersigned, expired) are recorded chronologically against the contract. Each audit entry stores the contract reference, the acting account's email, the action, a free-text detail field, the IP address and the timestamp. Entries are append-only — the interface offers no way to edit or delete an audit event.
Not claimed: the platform does not re-run a biometric check each time a contract is signed. Signing relies on the authenticated account and, where enabled, a one-time email access code.
Access
Access controls
Who can see a record is decided server-side, and sensitive documents are never served from a public link.
Account authentication
Accounts are password-protected, with optional two-factor authentication for artist and agency accounts. Sign-in and security events are recorded in an authentication log.
Role-based access
Every account has a role — artist, agency or administrator — and data access is enforced by role at the database level, not only in the interface. Artists see their own records; agencies see the talent data their role permits; administrative actions are restricted to administrators.
Private by default
Profiles are not publicly listed by default. An artist can create a shareable public profile, which exposes only the photos and measurements that artist selects. Nothing else becomes public through that link.
Files and transfers
Uploaded documents are stored privately and served through short-lived signed links. SceneSend transfers can be PIN-protected and expire.
Payments
Card payments and artist payouts are processed by Stripe, including Stripe Connect for artist payouts. The platform does not store card numbers or bank account details. Stripe's own security and compliance documentation governs the payment layer.
Compliance
Regulatory position and reporting
Company and data-protection registration details below are public and can be checked against Companies House and the ICO register.
- Legal entity
- Casting Crowd Limited, company number 16975080 (England & Wales)
- Registered office
- 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE
- Data protection
- Registered with the UK Information Commissioner's Office, reference ZC214276. Personal data is processed under UK GDPR.
- Contract integrity
- Executed contracts are sealed with a SHA-256 hash and can be re-verified on demand, with a dated audit record of every signing event.
- Erasure
- Artists can request account deletion in-product. Public exposure is removed immediately and data is purged after a 31-day grace period.
Report a security issue
If you believe you have found a vulnerability, send the steps to reproduce it through the contact page. Please do not test against live production data or other people's accounts.
Last updated: 30 October 2026